Agentforce. Autonomous agents shipped to production.
Agentforce is Salesforce's autonomous agent layer. We design, ship, and instrument agents that own closed-loop work, not chat. Service agents that resolve cases without escalation, Sales SDRs that qualify leads in seconds, ops agents that update records across systems, all with audit logging, guardrails, and a kill switch.
78%
tier-1 case deflection
5 sec
lead response time
12+ hrs
saved per agent per week
Agentforce · Atlas Reasoning · Data Cloud
Capabilities
What we ship for Agentforce.
Every engagement is custom, but here's the work we do most often, and the work we're known for.
Agentforce Service Agent
Omni-channel case resolution with Knowledge grounding, escalation policies, and a written kill switch on day one.
Agentforce Sales SDR
Inbound lead qualification, follow-ups, and meeting booking in under five seconds, plus complete activity logging.
Custom agents in Agent Builder
Topics, Actions, and Flow-backed Reasoning to ship agents for the workflows your business actually runs on.
Einstein Trust Layer architecture
Guardrails, prompt logging, audit trails, and data-residency design baked in before the first agent goes live.
How we engage
Three ways to work with us on Agentforce.
Architecture Review
We audit your current setup, surface the risks, and ship a defensible roadmap.
Implementation
We design, build, and launch new Salesforce capabilities to live production.
Managed Services
Embedded senior team, monthly cadences, quarterly optimization sprints.
Agentforce
Let's simplify agentforce.
Together.
Tell us what's broken, what's missing, or what you'd build if budget weren't the bottleneck. We'll come back with the agentforce plan.